Privacy Policy

Last updated: January 2026

1. Introduction

777j7 ("we", "us", or "our") is committed to protecting the privacy and security of all users who access our online casino and sports betting platform at 777j7.pro. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have as a user based in Bangladesh or elsewhere.

By registering an account or using any service offered on 777j7.pro, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform immediately. This policy applies to all visitors, registered members, and VIP players aged 21 and above.

2. Information We Collect

We collect personal data necessary to provide a safe, compliant, and high-quality betting and casino experience. The categories of information we collect include:

• Identity information: full name, date of birth, nationality, and government-issued ID details (required for account verification and KYC compliance).
• Contact information: email address, mobile phone number, and city or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Financial information: transaction records linked to payment methods such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard — we do not store full card numbers.
• Technical data: IP address, browser type, device identifier, operating system, session duration, and pages visited on 777j7.pro.
• Behavioural data: game history, betting patterns, bonus usage, wager amounts, and responsible gaming self-assessment responses.

3. How We Use Your Information

777j7 uses collected personal data strictly for legitimate purposes directly related to operating our platform. Specifically, your information is used to:

• Verify your identity and maintain account security through KYC and SSL-encrypted processes.
• Process deposits and withdrawals via your chosen payment channel (bKash, Nagad, Rocket, or card-based methods).
• Provide customer support, respond to queries, and resolve disputes or complaints.
• Send account-related notifications, bonus alerts, and responsible gaming reminders via email or SMS.

4. Legal Basis for Processing

777j7 processes your personal data on the following legal grounds:

• Contractual necessity: processing required to fulfil the Terms & Conditions you accepted upon registration, including account creation, game access, and payment settlement.
• Legitimate interest: fraud prevention, platform security, anti-money-laundering checks, and responsible gaming monitoring.
• Consent: marketing communications and optional personalisation features that you may opt out of at any time by contacting our support team.

5. Cookies and Tracking Technologies

777j7.pro uses cookies and similar tracking technologies to enhance your user experience, maintain active sessions, and analyse platform usage. Cookies are small text files placed on your browser or device that allow our platform to recognise returning visitors, remember preferences, and measure engagement with content, games, and promotional sections.

You may control or disable cookies through your browser settings; however, disabling essential cookies may affect the functionality of your 777j7 account, including login persistence and balance display. We do not use cookies to collect sensitive personal data or share browsing information with third-party advertisers outside our operational partners.

6. Sharing Your Information

777j7 does not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers only where strictly necessary to deliver our services:

• Payment processors: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and card networks. These processors handle your payment data under their own strict privacy and security standards.
• Identity verification providers: licensed KYC partners who assist with document authentication and fraud screening as part of our account security framework.
• Game and technology providers: platform technology vendors (including game studios such as Pragmatic Play, Evolution Gaming, and Spribe) may receive pseudonymous session data needed to render and audit game outcomes fairly.
• Legal authorities: we may disclose personal data to regulatory or law enforcement bodies when required by applicable law, court order, or to protect the rights and safety of 777j7 and its users.

7. Data Security

Protecting your personal data is a top priority at 777j7. We implement a range of technical and organisational security measures to prevent unauthorised access, accidental loss, or unlawful processing of your information:

• SSL (Secure Sockets Layer) encryption across all data transmissions between your device and 777j7.pro servers.
• Secure, access-controlled data storage with role-based permissions — only authorised personnel can access sensitive user records.
• Regular security audits and penetration testing to identify and remediate vulnerabilities in our platform infrastructure.
• Two-factor authentication (2FA) available for all registered members to add an additional layer of account protection.

8. Data Retention

777j7 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal obligations. Transaction records and identity verification documents are retained for a minimum period in accordance with standard financial compliance guidelines. Once your account is closed and the mandatory retention period has elapsed, your personal data will be securely deleted or anonymised.

You may request early deletion of your account and associated data by contacting our support team at [email protected]. Note that we may be legally required to retain certain records even after account closure; in such cases we will inform you of the applicable retention period.

9. Your Rights

As a user of 777j7, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to erasure: you may request deletion of your personal data where there is no compelling legal reason for its continued processing, subject to our statutory retention obligations.

10. Children and Minors

777j7 strictly prohibits access by anyone under the age of 21. Our platform is designed exclusively for adults aged 21 and above. We do not knowingly collect, process, or store any personal data belonging to individuals below this age threshold. If we discover or are informed that a minor has registered an account or provided personal data, we will immediately close the account and permanently delete all associated data. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

11. Changes to This Privacy Policy

777j7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When material changes are made, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of 777j7.pro after any such update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically, particularly before making any deposits or engaging with new platform features.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at 777j7, please contact our support team by email at [email protected]. Our team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy-related enquiries within 72 hours. For account-specific matters requiring identity verification, you may be asked to provide proof of identity before we can process your request.